Monitoring as a Service – MaaS

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MaaS (Monitoring as a service) is a fully managed end-to-end monitoring solution to any part of your IT Infrastructure such as servers, cloud-based platforms, applications, databases, and websites. MaaS would allow you to view all your resources and systems on a live dashboard and also notify you immediately when issues arise in your IT environment by setting up alerts. It also gives you the ability to navigate back in time to find the root cause of the issues and track how your systems behaved before, during, or after those problems occurred. 

The capability of tracking a variety of simple and complex metrics every minute is scalable and can grow with your business needs.

Our solution comes with a number of features:

  • Metric collection from any devices, applications, and systems
  • Problem detection: Predictive functions which have the capability to predict problems by analysing the incoming data and construct a forecast from there, giving you the opportunity to act proactively.
  • Visualisation: with an easy-to-use GUI, users with any background knowledge can have the ability to view all the metrics in one place with great visuals such as graphs. 
  • Notification and remediation: Sending alerts using various delivery methods such as e-mails, and SMS. You can execute the remote commands to re-start a server or service as a result of a system being overloaded or has stopped working properly. We can also create flexible escalation rules that will send notifications to user groups and pro-actively run scripts at every escalation step according to the planned rules.
  • Security and authentication: To protect your data on all levels, multiple methods are available via an internal database and HTTP basic authentication system. User permissions can be set up with the level of access you want to grant your hosts or host groups (read-write, read-only or deny).
  • Automatic deployment using templates across all your applications in minutes and you can also build custom templates.
  • Auto-discovery is another feature to automate monitoring large and dynamic environments.
  • Distributed monitoring is to scale the monitoring of large infrastructure and meet your business needs.